Legal
Legal information
This website, genbotix.co.za, is owned and run by GenBotix Marketing (Pty) Ltd. Every purchase made on this website is an agreement with GenBotix Marketing (Pty) Ltd.
| Full name and legal status | GenBotix Marketing (Pty) Ltd, a private company incorporated in South Africa |
| Registration number | 2024/806565/07 |
| Place of registration | South Africa (Companies and Intellectual Property Commission) |
| Directors | Lorraine Young; Alexander Daniel Hull |
| Trading name | AlphaPanga. Every payment we ask for is billed as GenBotix Marketing (Pty) Ltd t/a AlphaPanga. DeedRadar and Task4U are products we sell under this name. |
| Physical address | 78 Johan Muller Boulevard, Paradise Beach, Jeffreys Bay, Eastern Cape, 6330, South Africa |
| Address for service of legal documents | 78 Johan Muller Boulevard, Paradise Beach, Jeffreys Bay, Eastern Cape, 6330, South Africa |
| Telephone | +27 76 268 0017 (also WhatsApp). Calls and messages to this number are answered by our AI assistant. |
| hello@genbotix.co.za | |
| Website | genbotix.co.za |
| Prices | All prices are in South African rand. The price shown is the full amount you pay. No fee or charge is added at checkout. |
| Privacy and access to information | Write to privacy@genbotix.co.za. We have designated an Information Officer; registration with the Information Regulator is pending, and until it is confirmed a director of the company deals with these requests. See our Privacy notice and PAIA manual. |
Industry code and complaints. When we sell goods and services to consumers, we will follow the Consumer Goods and Services Industry Code of Conduct, which was made under the Consumer Protection Act. You can read the Code on the website of the Consumer Goods and Services Ombud (CGSO), www.cgso.org.za, and we send you a copy if you ask. We do not belong to any other self-regulatory or accreditation body, and we do not subscribe to any other code of conduct or alternative dispute resolution code.
If you have a complaint, contact us first (see Terms of service, clause 11). If we do not resolve it to your satisfaction, you may refer it to the Consumer Goods and Services Ombud, which deals with complaints free of charge:
- website: www.cgso.org.za
- telephone: 0860 000 272
- e-mail: info@cgso.org.za
Payments. Card payments are made on the secure payment page of our payment provider, Yoco. We never see or store your card number. Yoco's privacy policy: www.yoco.com/za/legal/privacy-policy/
Our policies. Terms of service · Cancellation and refunds · Payment and delivery · Privacy notice · PAIA manual
Version 6 · Last updated: 24 October 2026